Dispatchers today keep Excel, phone, WhatsApp and a whiteboard in the air at once. FieldGenius is dispatch software that takes that work over: one screen with all jobs, crews, priorities and customer communication.
- One dispatch screen for everything
- AI suggests the best assignment
- Live view of crews and jobs
- Instant push to technicians
The pain points we solve
Fragmented tools
Dispatch happens across Excel, phone, email and WhatsApp.
Manual reshuffling
Every emergency call means hand-puzzling.
Slow relay to the field
Changes only reach techs via a phone call.
How FieldGenius handles this
Unified dispatch
All jobs, crews and comms in one interface.
AI suggestions
The AI shows the best assignment; you confirm or adjust.
Push to mobile
Every change lands on the tech's app instantly.
Relevant features
Rules engine
Priority, skills and SLAs drive dispatch automatically.
Live map
See crews and jobs in real time on one map.
Notifications
Customers get automatic confirmation and ETA.
Frequently asked questions
Does this replace our dispatcher?
No. FieldGenius supports dispatchers so they can handle more work with less stress.
Do you integrate with existing ERPs?
Yes. Integrations with Odoo, Exact, Teamleader and more.
How fast is implementation?
Most companies go live within two to four weeks.