FieldGenius uses live crew location to route emergency calls to the nearest crew, share accurate ETAs with customers and support dispatch. Location is shared during working hours and respects privacy and GDPR.
- Live crew location during working hours
- Smart dispatch to the nearest crew
- Realistic ETAs for the customer
- GDPR friendly and working-hours only
The pain points we solve
Blind on emergencies
Without location the dispatcher has to phone around to know who is where.
Unclear ETA
Customers don't know when the crew is arriving and call the office.
Post-hoc disputes
Without a trace it's hard to reconstruct how the day went.
How FieldGenius handles this
Live dispatch
The AI uses actual location to route emergency calls to the best-placed crew.
ETA for customers
Customers get an updated time window based on live location and traffic.
Day overview
Review each crew's trip afterwards, with stops and job durations.
Relevant features
Working hours only
Location is shared only during configured working hours.
GDPR compliant
Data processing agreement, retention periods and transparent crew communication.
Crew map view
See in one screen where all your crews are and which jobs are running.
Frequently asked questions
Are technicians tracked 24/7?
No. Location is only shared during configured working hours and is visible to the crew.
Is this GDPR compliant?
Yes. We provide a processing agreement, clear retention periods and transparent communication to crews.
Does this work with existing GPS hardware in vehicles?
For basic features the mobile app is enough. Integrations with existing GPS systems can be discussed.