Elevator companies work with strict maintenance intervals, statutory inspections and 24/7 emergency callouts where minutes matter. FieldGenius plans the contract work and handles callouts within SLA without derailing the regular rounds.
Elevator companies work with strict maintenance intervals, statutory inspections and 24/7 emergency callouts where minutes matter. FieldGenius plans the contract work and handles callouts within SLA without derailing the regular rounds.
Callouts picked up late cost penalties and customers.
Without buffers preventive visits slip from month to month.
Wrong install type means a trip back to the depot.
Callouts go straight to the best-placed tech with the right skills.
Preventive maintenance is planned in the right window automatically.
Each unit has brand, model and history in the technician's app.
Tracks certificate validity and only assigns certified techs.
On-call rota and availability feed into automatic dispatch.
Building manager automatically gets confirmation and ETA per callout.
Each call gets an SLA timer with a visual warning as response time is at risk.
Yes. On-call and availability feed the automatic dispatch.
Yes. Per unit we store brand, model and specific maintenance schedule.