FieldGenius is field service software that aligns staff, jobs and routes. With this field service planning you react faster to changes, cut unnecessary travel and keep an overview of your entire field operation.
- Staff, crews and appointments in one schedule
- Routes grouped geographically per day
- Fast rescheduling for urgent jobs or delays
- The planner always has the final say
Does your field service planning run differently every day?
Urgent jobs break the schedule
One emergency call and the plan you built this morning no longer holds.
Unnecessary driving back and forth
Technicians cross paths because jobs are not grouped geographically.
The wrong person on the job
Without insight into skills and certificates, a job can end up with someone who cannot complete it.
Manual changes cost planners time
Every change means puzzling, calling and updating several systems again.
Customers hear about arrival times too late
Arrival windows shift, but the customer only finds out when they call you.
The overview is scattered
Excel, separate calendars and your ERP each tell part of the story.
Field service software with everything for one smart schedule
Automatic job scheduling
FieldGenius proposes a daily schedule based on your open jobs and planning rules.
Takes the right factors into account
Availability, location, priority and skills all weigh in when assigning a job.
Geographically grouped routes
Jobs in the same area end up in one route, so you drive fewer kilometres.
Rescheduling on changes
On a delay, cancellation or urgent job, FieldGenius recalculates a proposal for the rest of the day.
One central overview for planners
All staff, crews and jobs on a single planning board instead of scattered files.
Customer communication as a module
Automatic messages with appointment and arrival information are available as a separate notification module.
How it works
Connect your data
Import or connect your jobs, staff and planning rules. Existing software can be linked through an integration.
FieldGenius proposes a schedule
You get a feasible daily proposal with jobs assigned to the right person or crew.
Your planner stays in control
Every proposal can be adjusted. The planner decides and fine-tunes where needed.
What you gain
- Less manual planning work
- Fewer unnecessary kilometres
- Faster response to changes
- The right person in the right place
- More overview for planners and field teams
- More reliable service for customers
Who is it for?
- Installation companies
- Technical service providers
- Maintenance companies
- Industrial service companies
- Facility services
- Cleaning companies
- Utility and infrastructure companies
Frequently asked questions
Which field operations is FieldGenius suited for?
Companies with staff or crews working at customer sites every day: installation, maintenance, technical services, industrial service, facility services and cleaning. From roughly five field workers onwards it delivers planning benefit.
Does the schedule take skills and availability into account?
Yes. You define skills, certificates and working hours per person. FieldGenius uses those rules together with location and priority when assigning jobs.
Can FieldGenius connect to our existing software?
Integrations are available for Odoo, Exact Online, SAP Business One, Microsoft Dynamics 365, Teamleader, HubSpot and Excel, among others. Other systems we review together during the demo.
Can a planner adjust the proposed schedule?
Always. FieldGenius proposes, the planner decides. You can move, reassign or lock jobs manually.
How does a no-obligation demo work?
We contact you within one business day to agree on a moment. In about 30 minutes we go through the way you schedule today and show how that would work in FieldGenius. No strings attached.