FieldGenius is a modern field service solution that saves dispatchers hours of manual work every week. Our AI schedules technicians automatically based on skills, location and urgency, and reschedules in real time when things change.
- AI plans a full day in minutes
- Real-time rescheduling on cancellations
- Route optimization per technician
- Automatic customer communication
The pain points we solve
Manual scheduling eats time
Every morning starts with hours of Excel puzzling to place every technician, and the first cancellation ruins the whole plan.
Empty slots and long days
Without insight into travel time and skills, gaps appear in the agenda while technicians still finish late in the field.
Customers call for updates
Every dispatcher loses time to callers asking when their technician will arrive.
How FieldGenius handles this
AI plans automatically
FieldGenius allocates interventions by skill, geography, priority and availability, no manual puzzling required.
Self-healing schedule
On any cancellation, delay or emergency call the system instantly recalculates the best plan for the rest of the day.
Customers stay informed
Automatic SMS and email with ETA and live-tracking link keep the phone quiet at the office.
Relevant features
Route planning
Smart routing that takes traffic, time windows and refuel time into account.
Material management
Make sure every technician leaves with the right parts before hitting the road.
GPS tracking
See where teams are in real time and feed that data back into tomorrow's planning.
Customer notifications
Branded confirmations, reminders and arrival updates, fully automated.
Frequently asked questions
Is FieldGenius suitable for small field service teams?
Yes. FieldGenius already pays off from about 5 technicians. From 10+ technicians the ROI is usually recovered within a few months.
Does FieldGenius replace my ERP?
No. FieldGenius runs alongside your ERP or accounting software and syncs customers, contracts and interventions through integrations with Odoo, Exact Online, SAP, HubSpot and more.
How long does implementation take?
A standard rollout takes 2 to 6 weeks depending on your existing systems and the number of integrations.
Can we override the AI?
Absolutely. You always stay in control. Every AI-generated plan can be adjusted or overridden manually.