Field service software that plans itself

FieldGenius is a modern field service solution that saves dispatchers hours of manual work every week. Our AI schedules technicians automatically based on skills, location and urgency, and reschedules in real time when things change.

FieldGenius is a modern field service solution that saves dispatchers hours of manual work every week. Our AI schedules technicians automatically based on skills, location and urgency, and reschedules in real time when things change.

The pain points we solve

Manual scheduling eats time

Every morning starts with hours of Excel puzzling to place every technician, and the first cancellation ruins the whole plan.

Empty slots and long days

Without insight into travel time and skills, gaps appear in the agenda while technicians still finish late in the field.

Customers call for updates

Every dispatcher loses time to callers asking when their technician will arrive.

How FieldGenius handles this

AI plans automatically

FieldGenius allocates interventions by skill, geography, priority and availability, no manual puzzling required.

Self-healing schedule

On any cancellation, delay or emergency call the system instantly recalculates the best plan for the rest of the day.

Customers stay informed

Automatic SMS and email with ETA and live-tracking link keep the phone quiet at the office.

Relevant features

Route planning

Smart routing that takes traffic, time windows and refuel time into account.

Material management

Make sure every technician leaves with the right parts before hitting the road.

GPS tracking

See where teams are in real time and feed that data back into tomorrow's planning.

Customer notifications

Branded confirmations, reminders and arrival updates, fully automated.

Frequently asked questions

Is FieldGenius suitable for small field service teams?

Yes. FieldGenius already pays off from about 5 technicians. From 10+ technicians the ROI is usually recovered within a few months.

Does FieldGenius replace my ERP?

No. FieldGenius runs alongside your ERP or accounting software and syncs customers, contracts and interventions through integrations with Odoo, Exact Online, SAP, HubSpot and more.

How long does implementation take?

A standard rollout takes 2 to 6 weeks depending on your existing systems and the number of integrations.

Can we override the AI?

Absolutely. You always stay in control. Every AI-generated plan can be adjusted or overridden manually.